We design and build all our cranes
to meet the CMAA Class “D” rating,
which is designed to make
twice as many lifts in its
lifetime than a Class “C” rated
crane; in other words, it
will last twice as long given
the same duty
cycle. All of our heavy duty
cranes will provide you with
decades of reliable
service.
Our cranes last a long time—but
there will inevitably be instances
where parts need to be replaced, or
where you or your employees will have
questions about crane operation and
maintenance. We stand behind our cranes
with a two-year warranty, twice the
industry standard, and remain available
to you as long as you own one of our
cranes.
With more than 35 years of solid
business experience, we pride ourselves
on having a long list of satisfied
customers. In fact, more than 50%
of our business is from that growing
list of satisfied customers, and we
would like to have the opportunity
to add your name to that list.
At NAI, our goal is to become a
trusted advisor, helping you select
the features for your cranes and hoists
that will maximize usage and minimize
cost. We will work with you at every
stage of the process of designing,
purchasing and installing a crane
to ensure that your material handling
solution is ideal for your application.
At NAI, we fully understand the
importance of keeping your facility
running at all times. We know that downtime with your material handling
equipment can be very costly, and
will impact productivity. We maintain
an after-hours hotline at our headquarters,
and because we sell in all 50 states,
we have established a network of warranty
and repair service centers in all
major industrial areas. When your
crane is down, you need immediate
assistance, and we are here to give
it.
For assistance, please call our Customer Service Department at 781-897-4100 Option 6 . To reach our after-hours emergency service hotline, call 781-897-4158 .
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